Terms of Service

Please read these terms carefully. They explain the rules that apply when you access Register.ly or purchase and use our services.

Last Revised: August 20, 2026

About these Terms

1.1 Contracting party

These Terms of Service (“Terms”) are entered into between you and ASTRO REGISTER DOMAINS INC., a Saskatchewan corporation with corporation number 102080612 and registered office at 3537 Green Moss Lane, Regina, Saskatchewan S4V 1L5, Canada, trading as Register.ly (“Register.ly,” “we,” “us,” or “our”). Our legal and support contact details are listed in Section 32.

If you accept these Terms on behalf of an organization, you confirm that you have authority to bind that organization. In that case, “Customer” and “you” refer to the organization.

1.2 Agreement

The agreement between you and us (the “Agreement”) consists of these Terms, the applicable order or service description, and the policies expressly incorporated by reference. If documents conflict, the following order applies unless an order states otherwise: (a) signed enterprise agreement; (b) Data Processing Addendum for data-protection matters; (c) service order; (d) service-specific terms or SLA; (e) these Terms; and (f) the Acceptable Use Policy.

1.3 Acceptance

You accept the Agreement when you create an account, place or approve an order, click to accept, renew a Service, or use a Service after being given access to the applicable terms. We will make the current version available on our website and, where required, provide a durable confirmation for consumer distance contracts.

Eligibility and customer information

2.1 Eligibility

You must be at least 18 years old, have legal capacity to contract, and not be prohibited from receiving the Services under applicable law. Services may be subject to geographic, sanctions, export-control, registry, license, or payment restrictions.

2.2 Accurate information

You must provide complete, current, and accurate account, billing, identity, tax, and service information, and promptly update it. We may request reasonable verification before provisioning, changing ownership or contacts, restoring access, processing refunds, or performing high-risk actions.

2.3 Screening and refusal

We may decline an order where we cannot complete required verification, where the order would breach law or third-party rules, where capacity is unavailable, or where the risk of fraud, abuse, non-payment, or security harm is reasonably unacceptable. Any payment captured for a declined order will be handled in accordance with the applicable refund policy.

Accounts and security

3.1 Account responsibility

You are responsible for activity under your account, including activity by authorized users, and for keeping credentials, recovery channels, API keys, and authentication devices secure. You must use unique strong credentials and enable multi-factor authentication where offered or required.

3.2 Authorized users

You control which users may access your account and what permissions they have. You must promptly remove access when authorization ends. We may rely on instructions from authenticated users in accordance with their recorded permissions.

3.3 Security incidents

You must notify us without undue delay at [email protected] if you suspect unauthorized access or compromise. We may take proportionate protective steps, including credential resets, access restrictions, isolation, or temporary suspension. Such action does not transfer responsibility for your systems or configurations to us.

Services and orders

4.1 Service descriptions

The features, resources, term, location, where stated, price, billing cycle, support level, and other specifications of a Service are set out in the applicable order or in the published service description. Marketing summaries do not override an order or these Terms.

4.2 Order acceptance and activation

An order is subject to validation, payment, availability, verification, and any third-party approval. An automated acknowledgment does not necessarily mean acceptance. A Service is activated when we confirm provisioning or make it available. Estimated activation or migration times are not guarantees unless expressly stated in a signed order.

4.3 Changes

You may request upgrades, downgrades, additional resources, or changes through approved channels. Changes may affect fees, performance, compatibility, renewal dates, or data. Some changes require migration, downtime, a new term, or third-party approval.

4.4 Third-party components

Some Services depend on registries, certificate authorities, software vendors, networks, data centers, payment providers, or other suppliers. Their applicable terms and technical limits form part of the service conditions where disclosed. We remain responsible only to the extent required by the Agreement and applicable law.

Customer responsibilities

5.1 Your environment and content

You are responsible for Customer Content; software, licenses, code, databases, applications, and configurations you deploy; user administration; lawful instructions; and compatibility with the Service. Unless an order expressly includes managed administration, you remain responsible for operating-system and application patching, access control, firewall rules, encryption choices, and application security.

5.2 Lawful use

You must use the Services in accordance with law, the Agreement, the AUP, third-party rights, technical documentation, and reasonable security practices. You must obtain necessary notices, permissions, licences, and lawful bases for Customer Content and processing activities.

5.3 Cooperation

You must provide timely decisions, access, credentials through approved secure channels, technical information, and personnel reasonably needed to deliver support, migration, incident response, or professional services. Delays caused by missing cooperation may affect schedules and are excluded from service-level calculations where the SLA so provides.

Fees, taxes, and payment

6.1 Charges

You will pay the fees shown at checkout or in the order, together with applicable taxes and third-party charges. Usage-based Services are billed from recorded consumption under the applicable measurement method. Except where mandatory law or the Refund and Cancellation Policy provides otherwise, fees are non-refundable once the relevant Service, license, registration, certificate, or consumed resource has been supplied.

6.2 Currency and conversion

Prices are charged in USD, EUR or CAD. If a payment provider or issuing bank converts currency, it may apply its own exchange rate or fees. Unless expressly stated, we do not control or refund those charges.

6.3 Invoicing and due dates

Invoices are due on the date shown. You must review invoices and raise a good-faith billing dispute within 10 days, without withholding undisputed amounts. We may correct billing errors, issue credits, or request additional payment where appropriate.

6.4 Failed payment and chargebacks

If payment fails or becomes overdue, we may retry the approved method, notify you, restrict new orders, suspend affected Services, or terminate in accordance with these Terms. Before initiating a chargeback, you should contact billing support so we can investigate. Fraudulent or abusive chargebacks may result in suspension and recovery of reasonable costs, subject to law.

6.5 Taxes

Fees exclude taxes unless stated otherwise. You are responsible for taxes, duties, levies, and withholding attributable to your purchase, except taxes based on our net income. If withholding is legally required, the parties will cooperate to obtain valid documentation and apply any gross-up only if expressly agreed or required by law.

Renewal, price changes, and cancellation

7.1 Renewal

The checkout or order must state whether a Service renews automatically or requires manual renewal. If automatic renewal is enabled, you authorize us to charge the stored payment method for the renewal term at the then-current price, subject to required notice and your right to disable renewal before the renewal cutoff. Domain renewal and expiry are also governed by Section 10.

7.2 Price changes

We may change renewal or usage prices to reflect supplier pricing, currency movements, taxes, service improvements, capacity, security, or market conditions. We will provide advance notice of material increases where required by law or the Agreement. If a Consumer has the right to terminate due to a change, the notice will explain that right.

7.3 Customer cancellation

You may submit cancellation through https://my.register.ly. Cancellation stops future renewal when completed before the applicable cutoff; it does not automatically reverse a completed registration, certificate issuance, license commitment, provisioning event, or accrued usage. Export your data before the cancellation takes effect.

7.4 Refunds

Refund eligibility, method, timing, and exclusions are defined in the Refund and Cancellation Policy and mandatory law. Different rules may apply to domain names, SSL certificates, licenses, setup work, managed services, cloud consumption, and prepaid hosting. A service credit is not a cash refund unless the SLA expressly says otherwise.

Consumer rights

8.1 Mandatory protections

If you are a Consumer, nothing in the Agreement excludes or limits rights or remedies that cannot lawfully be excluded. Any choice-of-law or forum clause applies only to the extent it does not deprive you of mandatory protection or a mandatory venue available under applicable consumer law.

8.2 Pre-contract information

Before an eligible consumer distance contract is concluded, we will present information required by applicable law, including our identity and contact details, main service characteristics, total price and recurring charges, payment and performance arrangements, contract duration, renewal and termination conditions, complaint handling, and available withdrawal rights.

8.3 Withdrawal

Where applicable law grants a withdrawal or cooling-off period, you may exercise it using contact us form. If you expressly request immediate performance during the withdrawal period, you may be required to pay a proportionate amount for Services supplied before withdrawal. If digital content or a fully performed Service qualifies for an exception, loss of the withdrawal right will occur only where the legally required express request, consent, acknowledgment, and confirmation have been obtained.

8.4 Conformity and remedies

Consumer digital services will be supplied in conformity with applicable mandatory law. Where they are not, you may be entitled to correction, restoration, price reduction, termination, refund, or other remedies depending on the circumstances and governing mandatory rules. These rights are separate from discretionary credits or commercial warranties.

Cloud, hosting, and managed services

9.1 Resource use

Compute, storage, memory, bandwidth, IP addresses, email, database, inode, process, backup, or other limits are stated in the plan or order. Shared or pooled resources must not be used in a way that materially degrades service for others. We may apply documented technical safeguards or require an upgrade where use persistently exceeds the purchased plan.

9.2 Self-managed and managed scope

A Service is self-managed unless the order expressly identifies included managed tasks. Managed support does not make us the administrator or controller of Customer Content and does not include unlimited development, application remediation, compliance certification, or third-party support unless stated.

9.3 IP addresses and network identifiers

IP addresses and similar resources are licensed for use with the Service, not sold. We may change or reclaim them where operationally necessary, upon termination, or to comply with supplier or authority requirements. We will give reasonable notice when practicable.

9.4 Migrations

Migration assistance is limited to the sources, data, formats, timing, and validation responsibilities stated in the order. You must maintain a current source copy until you verify the migrated Service. We do not warrant that every application, setting, password, license, or historical item can be migrated.

Domain-name services

10.1 Registrar and registry roles

Register.ly acts as a registrar or reseller for the domain-name extensions it offers and is not the registry operator for those extensions. Domain registration, renewal, transfer, contact changes, restoration, suspension, deletion, and dispute handling are subject to the rules and decisions of the applicable registry, registrar, ICANN where relevant, dispute-resolution provider, and competent authority, as well as applicable law. Register.ly does not guarantee that a requested domain is available or will be registered until the relevant registry confirms the transaction.

10.2 .LY Registry and NIC.LY Regulations

For domain names within the Libyan country-code top-level domain (“.LY”), the .LY namespace is administered by the registration authority identified by NIC.LY (the “.LY Registry”). Register.ly facilitates eligible .LY applications and related requests as a recognized registrar; it does not operate or control the .LY Registry.

Every application, registration, renewal, modification, transfer where supported, suspension, restoration, deletion, and continued use of a .LY domain name is subject to the then-current NIC.LY Domain Name Registration Regulations, available at https://nic.ly/regulations.php (the “.LY Regulations”), together with any applicable policies, procedures, eligibility criteria, forms, verification requirements, and decisions issued by the .LY Registry. The .LY Regulations are incorporated into the Agreement by reference for .LY domain-name services.

You agree to comply with the .LY Regulations and acknowledge that they may be amended by the .LY Registry. If these Terms conflict with a mandatory .LY Registry rule concerning a .LY domain name, that registry rule controls for the affected registry transaction or registration. We will use reasonable efforts to communicate material changes that affect Services when practicable, but you remain responsible for reviewing the current .LY Regulations.

10.3 Registrant information and verification

You must provide complete, correct, current, and accurate registrant and administrative information and complete required identity, eligibility, local-presence, email, ownership, or authorization verification. Some namespaces, including category-restricted or short .LY names, may require supporting documents, specific application forms, or approval by the .LY Registry. Failure to provide or maintain required information may delay, prevent, reject, suspend, or cancel an application or registration in accordance with applicable registry rules.

10.4 Availability and premium or restricted names

Search results are indicative and may change before registration completes. Premium pricing, reserved names, restricted strings, category eligibility requirements, and registry fees may apply. We will seek your confirmation if the validated price or conditions materially differ from the order, unless checkout already disclosed them. For .LY names, acceptance remains subject to the .LY Regulations and confirmation by the .LY Registry.

10.5 Renewal and expiry

You are responsible for maintaining up-to-date contact information, monitoring expiry dates, and renewing before the applicable deadline. Auto-renew settings, reminder notices, grace periods, redemption periods, restoration fees, and deletion timing vary by namespace and may change under registry policy. A .LY domain may also be suspended, deleted, placed on hold, or otherwise affected under the .LY Regulations or a decision of the .LY Registry. We do not guarantee renewal, restoration, or recovery after expiry.

10.6 Transfers, modifications, and ownership disputes

Transfers, contact or nameserver modifications, and material registrant changes require authentication and may require a prescribed registry form or additional verification. A request may be refused or delayed because of locks, expiry, incomplete requirements, eligibility, disputes, court orders, registry rules, or suspected fraud. Register.ly does not determine private rights to a name or act as arbiter of ownership disputes. We may preserve the status quo, restrict changes, suspend processing, or comply with an applicable registry decision, settlement, dispute-resolution decision, or legal order. For .LY names, the relevant provisions of the .LY Regulations apply.

10.7 Domain refunds

Registry transactions are often irreversible. A failed request will be handled under the Refund and Cancellation Policy, but a successfully registered, renewed, restored, transferred, or modified domain is generally non-refundable except where mandatory law or the applicable registry policy requires otherwise. A refusal, suspension, or deletion by the .LY Registry resulting from ineligibility, inaccurate information, prohibited use, or breach of the .LY Regulations does not itself create a right to a refund, subject always to mandatory law.

SSL certificates and third-party licenses

11.1 Validation

Certificate issuance depends on domain, organization, or extended validation by the certificate authority. You must provide accurate information and maintain required DNS, email, or file-based validation. Issuance timing is not guaranteed.

11.2 Certificate management

Unless expressly managed by us, you are responsible for installation, renewal, private-key security, supported algorithms, certificate replacement, and application compatibility. A certificate does not by itself secure a website or system.

11.3 Vendor terms

Software, SaaS, and licenses supplied through us remain subject to vendor license terms, user counts, commitments, technical eligibility, acceptable use, and end-of-life decisions. Cancellation or reduction may take effect only at the end of a vendor commitment.

Backups and data resilience

12.1 Customer responsibility

Unless the order expressly includes a backup service, you are solely responsible for maintaining independent, tested backups outside the affected production environment. Even where backup is included, it is one layer of resilience and does not replace your own continuity plan.

12.2 Included backup

If backup is included, the order or service description will state scope, schedule, retention, storage location where relevant, restore method, and any exclusions. We do not guarantee that every file, transaction, open database, external integration, or maliciously encrypted item will be recoverable.

12.3 Restore requests

Restore requests may require identity verification, available recovery points, compatible systems, sufficient capacity, and payment of applicable fees. You must validate restored data and application operation promptly.

Security responsibilities

13.1 Shared responsibility

Security responsibilities depend on the Service. We protect the infrastructure and service layers under our control using measures appropriate to the risk. You protect accounts, endpoints, applications, code, configurations, credentials, encryption keys, user access, and Customer Content under your control.

13.2 Vulnerabilities and testing

You must promptly address vulnerabilities in your environment. Security testing, scanning, or penetration testing that could affect shared infrastructure or third parties requires prior written authorization and must follow our published process.

13.3 Protective action

We may block traffic, isolate resources, rotate credentials, disable compromised functions, or take other proportionate measures to address an active threat, abuse, or material vulnerability. We will notify you when reasonably possible and cooperate on safe restoration.

Acceptable use and abuse

14.1 AUP

The Acceptable Use Policy forms part of the Agreement. It applies to Customer Content, traffic, communications, software, and activity by you and your users. You must not use the Services for unlawful, fraudulent, abusive, infringing, deceptive, harmful, or security-compromising activity.

14.2 Reports

Abuse reports may be sent to the abuse form. We may request a response, preservation of evidence, removal or restriction of content, remediation, or other action within a stated time. We assess reports in context and may disclose information where lawful and appropriate.

14.3 Enforcement

Depending on severity, recurrence, urgency, and risk, we may warn, rate-limit, filter, remove access to specific material, suspend affected resources, or terminate. Urgent action may be taken without advance notice to prevent material harm, comply with law, or protect service integrity.

Customer Content and intellectual property

15.1 Ownership

As between the parties, you retain ownership of Customer Content, and we retain ownership of our Services, software, documentation, trademarks, designs, and technology. No ownership transfers except as expressly stated.

15.2 Limited licence

You grant us and our subprocessors a limited, non-exclusive license to host, copy, transmit, display, modify technically, back up, and otherwise process Customer Content only as necessary to provide, secure, support, and comply with law in relation to the Services.

15.3 Feedback

If you provide feedback, you permit us to use it without restriction or payment, provided we do not publicly identify you as the source without permission.

15.4 Infringement

Notices alleging intellectual-property infringement must be sent to [email protected] and include sufficient information to identify the work, material, location, claimant, authority, and requested action. We may forward the notice to the Customer and act as required by applicable law.

Confidentiality

16.1 Obligations

Each party will protect the other’s non-public information disclosed in connection with the Agreement using reasonable care and use it only to perform or exercise rights under the Agreement. Confidential information does not include information lawfully public, already known without restriction, independently developed, or lawfully received from another source.

16.2 Required disclosure

A party may disclose confidential information when required by law or valid legal process. Where lawful, it will give prior notice and reasonable assistance so the other party may seek protection. The receiving party will disclose only what is legally required.

Data protection

17.1 Independent compliance

Each party will comply with data-protection laws applicable to its processing. For account, billing, security, support, website, and business-contact data processed for our own purposes, our Privacy Notice applies.

17.2 Processor services

Where we process Customer Personal Data on your behalf, the Data Processing Addendum forms part of the Agreement and governs subject matter, duration, nature, purpose, categories of data and individuals, confidentiality, security, subprocessors, assistance, return or deletion, audits, and international transfers.

17.3 Customer instructions

You are responsible for the lawfulness of Customer Personal Data and instructions, including notices, lawful bases, permissions, data minimization, retention, and responses to individuals. We may notify you if an instruction appears to infringe applicable data-protection law and may suspend the affected processing where necessary.

17.4 International transfers

Where a restricted international transfer occurs, the parties will use an applicable lawful transfer mechanism stated in the DPA, which may include an adequacy decision, the European Commission’s Standard Contractual Clauses, and appropriate supplementary measures.

Availability, support, and maintenance

18.1 SLA

Availability commitments and service credits apply only where an SLA is expressly included. The SLA defines measurement, eligible downtime, exclusions, claim procedure, and credit limits. Credits are the contractual remedy for failure to meet an SLA unless mandatory law or a signed enterprise agreement provides otherwise.

18.2 Maintenance

We may perform scheduled and emergency maintenance. We will provide notice of planned material disruption where reasonably practicable. Emergency maintenance may occur without advance notice to address security, stability, or supplier issues.

18.3 Support

Support channels, hours, response targets, languages, and scope are described in the plan or support policy. Response targets are not resolution guarantees. We may require diagnostic information, authorized access, reproduction steps, or cooperation before progressing a case.

Beta and evaluation services

19.1 Pre-release use

Beta, preview, trial, proof-of-concept, and evaluation Services may be changed or withdrawn at any time, may contain defects, and may not be suitable for production or regulated data. Unless expressly stated, they have no SLA, support commitment, or data-retention guarantee.

Suspension

20.1 Grounds

We may suspend all or part of a Service as reasonably necessary due to non-payment, breach, abuse, security risk, legal or regulatory demand, third-party suspension, resource harm, fraud risk, or an emergency affecting service integrity.

20.2 Proportionality and notice

Where practicable, we will give notice and an opportunity to remedy before suspension. We may act immediately where delay could cause harm, breach law or third-party rules, compromise security, or expose us or others to material risk. We will limit suspension to the affected scope where reasonably possible.

20.3 Restoration

Restoration may require a remedy, verification, a security plan, payment of overdue sums, reasonable reactivation costs, or supplier approval. Fees may continue during suspension where the resources remain reserved, or the suspension resulted from your breach, subject to mandatory law.

Term and termination

21.1 Term

The Agreement begins when accepted and continues while any Service or obligation remains active. Each Service continues for its stated term and renewal cycle unless canceled or terminated.

21.2 Termination for breach

Either party may terminate an affected Service or the Agreement for a material breach not cured within 30 days after written notice. Immediate termination may apply where cure is impossible, for serious illegality or abuse, repeated breach, insolvency where legally permitted, or material security harm.

21.3 Effect

On termination, your right to use the affected Service ends; outstanding fees and accrued rights remain due; licenses and domain resources follow applicable supplier or registry rules; and Sections intended by their nature to survive will remain effective.

Data export, return, and deletion

22.1 Before termination

You are responsible for exporting Customer Content before termination or expiry. We will provide available self-service export tools or reasonable assistance described in the order. Professional extraction or migration work may be subject to a charge.

22.2 Post-termination handling

After termination, Customer Content may remain available for 30 days, unless immediate deletion is required for security, law, supplier rules, or the nature of the Service. We may then delete or anonymize it under our retention schedule and DPA. Backup copies may persist until overwritten under normal cycles and remain protected from ordinary use.

22.3 No guaranteed recovery

After the applicable window, recovery is not guaranteed. Any exceptional recovery is subject to technical feasibility, verification, and fees. Mandatory return, portability, or deletion rights remain unaffected.

Warranties

23.1 Service warranty

We will provide the Services with reasonable skill and care and materially in accordance with the applicable service description. If we breach this warranty, notify us promptly with sufficient detail; we will use reasonable efforts to correct or reperform the affected Service.

23.2 Customer warranty

You warrant that you have the rights and authority needed for Customer Content, instructions, domains, licences, and use of the Services, and that your use will comply with the Agreement and applicable law.

23.3 Disclaimers

To the maximum extent permitted by law, Services are not warranted to be uninterrupted, error-free, immune from all attacks, or compatible with every system. We do not warrant business results, search ranking, domain availability, third-party products, or recovery of data not covered by a confirmed backup. Consumer statutory guarantees remain unaffected.

Liability

24.1 Non-excludable liability

Nothing in the Agreement excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud or fraudulent misrepresentation, or death or personal injury caused by negligence where applicable law so provides.

24.2 Excluded losses — Business Customers

For Business Customers and to the maximum extent permitted by law, neither party is liable for indirect, incidental, special, exemplary, or consequential loss, or loss of profit, revenue, business opportunity, anticipated savings, goodwill, or data, except to the extent expressly included in a signed agreement.

24.3 Liability cap — Business Customers

For Business Customers, each party’s aggregate liability arising from an affected Service in any 12-month period will not exceed the fees paid or payable for that affected Service during the 12 months immediately preceding the event giving rise to the claim, subject to separate caps or exclusions approved for confidentiality, data protection, IP infringement, indemnities, wilful misconduct, and unpaid fees.

24.4 Consumers

For Consumers, liability is limited only to the extent permitted by mandatory law. We are responsible for foreseeable loss caused by our breach, but not loss caused by your failure to follow reasonable instructions, incompatible systems outside our control, or unlawful use, to the extent permitted.

Indemnity — Business Customers

25.1 Customer indemnity

To the extent permitted by law, a Business Customer will defend and indemnify us against third-party claims, damages, and reasonable costs arising from unlawful Customer Content, infringement by Customer Content, the Customer’s material breach of the AUP, or use of the Services in breach of law, except to the extent caused by us.

25.2 Procedure

The indemnified party must provide prompt notice, reasonable cooperation, and control of the defence to the indemnifying party, provided no settlement admits fault or imposes non-monetary obligations on the indemnified party without consent. Failure to give prompt notice reduces obligations only to the extent of material prejudice.

Force majeure

26.1 Events beyond reasonable control

Neither party is liable for delay or failure caused by events beyond its reasonable control, such as natural disaster, war, civil disorder, widespread telecommunications or power failure, government action, labour disruption not limited to its workforce, epidemic, or major upstream supplier failure, provided it takes reasonable steps to mitigate. Payment obligations for Services already supplied are not excused.

Compliance, sanctions, and export controls

27.1 Compliance

You must not use the Services in violation of applicable sanctions, export control, anti-corruption, anti-money laundering, or trade laws. You represent that you are not a prohibited party and will not make Services available to one where prohibited.

27.2 Required action

We may request compliance information, block a transaction, restrict access, or terminate where required by law or a supplier. We will not be liable for action we are legally required to take, except to the extent liability cannot be excluded.

Changes to Services and Terms

28.1 Service changes

We may modify Services for security, compliance, technology, supplier, performance, or product-development reasons. We will not materially reduce paid core functionality during a committed term without reasonable notice or, where required by the Agreement or law, an appropriate remedy.

28.2 Terms changes

We may update these Terms. Material changes will be notified through the account, email, or website at least 30 days before taking effect, unless an urgent change is required by law, security, or a third party. The notice will state the effective date and any applicable right to cancel. Changes do not retroactively alter accrued rights.

Complaints and disputes

29.1 Complaints

Send complaints to [email protected] with the account, affected Service, issue, desired resolution, and relevant evidence. We will acknowledge and investigate under our published complaint process, including escalation to management team.

29.2 Good-faith resolution

Before commencing formal proceedings, each party should give written notice of the dispute and allow 30 days for authorized representatives to attempt resolution, except where urgent relief, limitation periods, chargeback rights, or mandatory consumer procedures require otherwise.

29.3 Consumer redress

Consumers may use any mandatory court, regulator, ombudsman, or alternative dispute-resolution mechanism available under applicable law. Insert only currently available and legally required platform or ADR details after jurisdictional review.

Governing law and jurisdiction

30.1 Business Customers

For Business Customers, the Agreement is governed by the laws of the Province of Saskatchewan and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. Subject to any agreed arbitration provision, the courts of Saskatchewan, Canada shall have exclusive jurisdiction over disputes arising from or relating to the Agreement.

Notwithstanding the foregoing, domain names and other third-party services remain subject to the mandatory rules, policies, decisions, and dispute-resolution procedures of the applicable registry, ICANN where relevant, certificate authority, licensing provider, or other upstream service provider. Those requirements govern the applicable service or transaction but do not otherwise change the governing law or jurisdiction of the Agreement, except where the applicable rules or mandatory law expressly require otherwise.

30.2 Consumers

For Consumers, the Agreement is governed by the laws of the Province of Saskatchewan and the federal laws of Canada applicable therein. However, this choice of law does not deprive you of any mandatory consumer protections available under the laws of the country, province, or state in which you habitually reside, where those protections apply.

You may bring proceedings in the courts of Saskatchewan or in any other court having jurisdiction under applicable mandatory consumer law. We may bring proceedings against you only in a court permitted by applicable consumer law.

Nothing in this Section limits your right to submit a complaint to a competent consumer-protection authority, data-protection authority, regulator, ombudsman, or alternative dispute-resolution body where such a right is available.

General provisions

31.1 Assignment

You may not assign the Agreement without our prior written consent, not to be unreasonably withheld for a bona fide business reorganization where risk is not increased. We may assign it to an affiliate or in connection with a merger, reorganization, financing, or sale of relevant business, subject to mandatory consumer rights.

31.2 Subcontractors

We may use affiliates and subcontractors to provide the Services. We remain responsible for their performance to the extent required by the Agreement and law. Subprocessors handling Customer Personal Data are governed by the DPA.

31.3 Notices

Operational notices may be sent through the client area, service dashboard, support ticket, or email address associated with your account. Formal legal notices must be sent to the applicable addresses listed in Section 32. Notices to you may be sent to the postal or email address recorded in your account. You must keep your contact details current.

Unless applicable law requires otherwise, a notice is deemed received:

(a) Client area, dashboard, or support ticket: when the notice is posted, provided that an email notification is also sent to the email address associated with the account;

(b) Email: when the email becomes capable of being retrieved from the recipient’s designated email address, unless the sender receives an automated delivery-failure notification. An email received after 5:00 p.m. at the recipient’s location, or on a day that is not a Business Day there, is deemed received on the next Business Day;

(d) Courier: on the date recorded as delivered by the courier; and

(e) Registered or tracked mail: on the date recorded as delivered by the applicable postal service.

This Section does not govern the formal service of court proceedings or other legal process, which must be completed in accordance with applicable law.

31.4 Entire agreement and reliance

The Agreement constitutes the entire agreement regarding its subject matter and supersedes prior proposals or communications, except for fraud and terms that cannot be excluded. Each Business Customer confirms it has not relied on a statement not included in the Agreement.

31.5 Severability and waiver

If a provision is unenforceable, it will be limited or removed only to the extent necessary and the remainder continues. Failure to enforce a right is not a waiver. A waiver must be explicit and applies only to the stated instance.

31.6 No partnership; third-party rights

The Agreement does not create a partnership, agency, employment, fiduciary, or joint venture relationship. Except where expressly stated or required by law, no third party may enforce it.

31.7 Language

The governing language is English. Translations are for convenience unless mandatory law provides otherwise. Any consumer-language requirements must be implemented in the targeted markets.

Provider and contact information

32.1 Provider

Legal name: ASTRO REGISTER DOMAINS INC.

Trading name: Register.ly

Legal form and registration number: Saskatchewan corporation, corporation number 102080612