KB Cat: General Questions

Enabling two-factor authentication on your Client Account

Two-Factor  authentication provides enhanced security for your account and only allows the person who has the authentication token access in addition to your username & password. Setting up two-factor account authentication Once you’ve successfully logged into the Client Area, Manage Your Account —> Edit Account details   Choose “Security Settings” from menu From Security Setting […]

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How do I forward my domain name to another URL?

To forward your domain name to another URL you need to create a URL record in just a few simple steps: 1- Sign in to your account. 2- From the side menu, choose Domains then My Domains 3- Click on Manage next to the domain you wish to forward. 4- From the middle menu, choose […]

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Enable Clientarea login with Two-Factor authentication

Ticking this option will allow you to enable Two-Factor Authentication of your own accord via the client area. Once activated you will need to complete two-factor authentication each time you login. Activate it from Clientarea through  the My Details page, located under the “Security Settings” simply click the Click here to enable button beneath the […]

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Two Factor Authentication

How it works Two-factor authentication adds an additional layer of security by introducing a second step to your login. It takes something you know (i.e.: your password), and adds a second factor, typically something you physically have (such as your phone). Since both are required to log in, in the event an attacker obtains your […]

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Do I get site logs or statistics? If so, how?

Every account comes with raw access logs and website statistics. If you log into your control panel at http://yourdomain.com/cpanel, you can then click on “Raw Access Log” or “Raw Log File” to download your compressed raw logs. You will also find your website statistics in the same menu under various headings, as there are different […]

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Why do I have less storage space than I signed up for?

In order to better monitor site usage, accounts are initially set up with about half of the total quote of space and/or data transfer allowed. These resources can then be increased as they are needed. If you ever need more space or data transfer, simply contact us to request it, and your resources will be […]

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My domain is down! What’s wrong?

Try accessing your site via the server IP. To do so, connect to FTP using the server IP as the host, and to your site on the web with your preview URL, http://serverIP/~username If you can connect to the server IP, then there is a DNS error with your ISP, which will be resolved when […]

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How to Clear your DNS cache?

Windows XP, 2000, or Vista Open the Start menu. Go to Run. If you do not see the Run command in Vista, search for “run” in the Search bar. In the Run text box, type: ipconfig /flushdns Press Enter or Return, and your cache will be flushed. MacOS Go to Applications. Go to Utilities. Open […]

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Prices of .ly domains.

.ly Domain prices Note: The transfer service form different registrar or between two accounts comes with renewal, In both cases when you transfer your domain name you will be charged for 1 year renewal. You have the choice of transferring and renewing for multiple years. Currency Register Transfer+Renewal Renewal 1 Year USD 75.00 75.00 75.00 […]

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